The US Fidelis, Inc., Consumer Claim Deadline passed on October 5, 2012.
April 17, 2013 – Update from the Consumer Restitution Advisory Committee: We received a limited number of responses to a letter sent by the Claim Administrator, GCG, asking specific consumers to complete and return a Restitution Fund claim form. To date, we have only received approximately 100 responses from 800 consumers that were mailed notices. If you received a letter, it is important that you please fill out the claim form and return it as soon as possible. Completing the specific claim form allows a claim to be processed efficiently and helps to limit the expense of processing claims.
We continue to work with service contract companies that are still in business to identify clients that are eligible for refunds. Every dollar paid by a service contract company is a dollar that does not have to be paid by the Consumer Restitution Fund, leaving more money available to be distributed to Consumer Restitution Fund claimants. This process has taken considerable time for a number of reasons, including the mislabeling of data by US Fidelis. We thank you for your patience.
We are encountering a number of consumers who filed claims with the Restitution Fund and have an active contract with a service contract company that is still in business. By active contract, we mean a contract that the consumer never tried to cancel and the contract term has not expired. In this situation, the service contract company remains obligated to pay a qualifying repair or refund claim. The Consumer Restitution Fund will not pay any Class 1 refund claims made by a consumer in this situation, although other claims for misrepresentation, etc. will be processed by the Restitution Fund. If you believe your contract is still active, please contact your service contract company about your options.
Please continue to check this website for additional updates. The Missouri Attorney General is providing limited customer service to consumers with questions. If you have a question on how to fill out your claim form, you can contact 1-800-392-8222. Again, we thank you for your patience and please check the website (www.usfbankruptcy.com) for additional updates.
March 20, 2013 - Update from the Consumer Restitution Advisory Committee: The Claims Administrator recently sent letters and forms to consumers who previously filed a Bankruptcy claim form with the U.S. Bankruptcy Court. Unlike the specific Restitution Fund claim form, the Bankruptcy claim form DOES NOT have the information needed to determine a refund amount (if any is owed) or to determine if you assert another type of claim. Consequently, if you were recently sent a Restitution Fund claim form, we request that you fill out the claim form and return it as instructed. Without the necessary information, we cannot process your claim.
We continue to process and classify claims as well as identify claims that can be paid by service contract companies that are still in business. Many service contract companies have already begun to issue refund checks.
Please continue to check this website for additional updates. Please DO NOT contact Thompson Coburn as they have no information regarding claims procedures or refunds. We stopped providing live customer service as of December 1, 2012, because of the increasing cost to the Restitution Fund. There is a limited amount of money available for distribution and every dollar spent on an administrative expense (such as live customer service) is a dollar that cannot be distributed to consumers. The Missouri Attorney General is providing limited customer service. If you have a question on how to fill out your claim form, you can contact 1-800-392-8222. Please check this website for additional updates.
March 1, 2013: The Claims Administrator is still reviewing the claims filed in this matter. Part of that process includes categorizing thousands of claims and working with a Consumer Restitution Advisory Committee to identify refund claims to be paid by companies that are still in business. Some companies that are still in business are already processing and sending out refunds to qualified consumers. Most consumers who will receive a refund from the company should expect to receive a letter soon. For all other claims, we continue to classify those claims to determine their eligibility for reimbursement from the Fund. Please continue to check this website for additional updates. Please DO NOT contact Thompson Coburn as they have no information regarding claims procedures or refunds. All information regarding claims processing and distribution will ONLY come from the Claims Administrator. We realize this has been a long process and we appreciate your patience.
The US Fidelis, Inc. Consumer Claim Deadline passed on October 5, 2012. As of October 31, 2012, the Claims Administrator is currently reviewing all filed claims. Distributions to holders of valid Consumer Claims will not be made until all claims are processed. Please continue to check this website for additional updates.
On March 1, 2010, US Fidelis, Inc., the St. Louis, Missouri based vehicle service contract marketer (the “Debtor”), filed a voluntary petition for relief under Chapter 11 of the United States Bankruptcy Code in the United States Bankruptcy Court for the Eastern District of Missouri (the “Bankruptcy Court”). The Debtor is no longer in business and has proposed a bankruptcy Plan of Liquidation to fairly divide up all of its assets amongst its many creditors.
On May 1, 2012, the Official Committee of Unsecured Creditors filed its proposed Plan of Liquidation and Master Disclosure Statement, both of which were amended on June 5, 2012. On June 5, 2012, the Bankruptcy Court approved the Master Disclosure Statement and scheduled a hearing on confirmation of the Plan of Liquidation (see Confirmation Notice). On July 16, 2012, at 10:00 a.m. Central Time the Confirmation Hearing was held. On August 28, 2012, the Bankruptcy Court entered the Order Approving Confirmation of the Plan (see Confirmation Order). The Effective Date of the Plan occurred on September 12, 2012 (see Effective Date Notice).
Additional information and answers to frequently asked questions are contained on the FAQs page.
Please continue to visit this website from time to time for updates on this Chapter 11 Case or call (877) 691-8477 for additional information. Please note that the Clerk of the Bankruptcy Court and GCG, Inc., the consumer claims and noticing agent, ARE NOT permitted to give legal advice.